Privacy policy

TruFaith Collectives Privacy Policy

Last updated: January 4, 2026

TruFaith Collectives operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). TruFaith Collectives is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

In addition, by using our messaging services, you agree to our Messaging Terms and Messaging Privacy Policy:

• Messaging Terms: https://terms.pscr.pt/legal/shop/uekn3k-1n/terms_of_service

• Messaging Privacy Policy: https://terms.pscr.pt/legal/shop/uekn3k-1n/privacy_policy

 

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, including inferences drawn from this personal information:

• Contact details – name, address, billing/shipping address, phone number, email.

• Financial information – credit/debit card, financial account numbers, transaction details, payment confirmations.

• Account information – username, password, security questions, preferences, and settings.

• Transaction information – items viewed, cart or wishlist activity, purchases, returns, exchanges, or cancellations.

• Communications with us – customer support inquiries and other messages.

• Device information – device, browser, network, IP address, and unique identifiers.

• Usage information – interactions with the Services, including navigation and clicks.

 

Personal Information Sources

We may collect personal information from:

• Directly from you, including account creation, communications, and transactions.

• Automatically through the Services, including cookies and similar technologies.

• Service providers we engage to enable technology or process personal information.

• Partners or other third parties.

 

How We Use Your Personal Information

Depending on your interaction with us, we may use personal information to:

• Provide, Tailor, and Improve Services – fulfill orders, process payments, remember preferences, manage accounts, arrange shipping, facilitate returns/exchanges, enable reviews, and provide a customized shopping experience.

• Marketing and Advertising – send promotional communications via email, text, or mail; show relevant online advertisements; use third-party tools like TikTok Pixel to optimize ads and track conversions. All shared data is hashed or encrypted to protect your identity.

• Security and Fraud Prevention – authenticate accounts, detect fraudulent activity, secure services, and protect public safety.

• Communicating with You – provide customer support and maintain business relationships.

• Legal Reasons – comply with law, respond to legal requests, participate in litigation, enforce policies, or investigate violations.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes:

• To Shopify, vendors, and third-party service providers (IT, payment processing, fulfillment, analytics, customer support).

• To business and marketing partners for advertising and promotional purposes.

• As directed by you, including for shipping or social media integrations.

• To affiliates or within our corporate group.

• In connection with business transactions, legal obligations, or to protect rights.

 

Relationship with Shopify

The Services are hosted by Shopify. Personal information may be transmitted and shared with Shopify and third parties located outside your country. Shopify may use personal information to provide enhanced features, improve services, and support advertising. To learn more about Shopify’s privacy practices, visit the Shopify Privacy Policy.

 

Third-Party Websites and Links

Our Services may link to third-party websites. We are not responsible for their privacy or security practices. Public or semi-public information shared on these platforms may be viewable by others.

 

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. Parents or guardians may contact us to request deletion of their child’s data.

 

Security and Retention

No security measures are perfect; we cannot guarantee absolute security. Retention of personal information depends on account maintenance, legal obligations, dispute resolution, or enforcement of policies.

 

Your Rights and Choices

Depending on your location, you may have rights to:

• Access or know your personal information.

• Delete or correct your personal information.

• Port your data to a third party.

• Opt out of sale/sharing for targeted advertising.

• Manage communication preferences.

Rights may be exercised via the Services or by contacting us. We may verify your identity before fulfilling requests.

 

Complaints

You may contact us with complaints about our data practices or appeal our decisions. You may also reach out to local data protection authorities.

 

International Transfers

We may transfer, store, or process your information outside your country. Transfers from the EEA or UK rely on recognized legal mechanisms such as Standard Contractual Clauses.

 

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to practices, legal obligations, or operational needs. Updates will be posted on this site, and the “Last Updated” date will be revised.

 

Contact

Email: Support@trufaithcollectives.com